CONTACT US FOR SUPPORT
For All Inquiries:
omnihealthsource@gmail.com
0426 432 206
Office Hours:
Monday-Sunday 8am-5pm AEST
FREQUENTLY ASKED QUESTIONS
Our products are homemade in small batches, therefore our batches may vary slightly however the quality is always consistent.
Orders are usually accepted and confirmed straight away. We’ll send you a confirmation email once your order is placed.
We’ll also let you know as soon as the products are shipped.
If you have not received an email from us confirming your order within a day you’ve placed it, please feel free to contact us omnihealthsource@gmail.com
Your email may have gotten lost. Please make sure to check your spam or junk folder.
We frequently offer discounts in our store. To use a discount coupon code:
- Add the products you’d like to purchase to your cart.
Continue to checkout.
- Enter the discount coupon (watch out for spelling and caps)
and click on Apply.
- Your discount will be applied and you’ll see the updated total price.
We ship worldwide. We use an eco-friendly courier therefore, certain parts of the world might take longer to get there.
All of our natural ingredients are plant based, either wild crafed or and sustainably-sourced, Fair trade, Australian certified (ACO) and COSMO ( International)-certified organic.
All OMNI products are free from any artificial and synthetic fragrances. We only use natural Essential Oils and Plant Derived Aromatic Ingredients. The smells are subtle and natural and not at all overpowering as is the case with artificial fragrances.
OMNI does not use Palm Oil in any of its products. Omni prides itself on is commitment to the environment and says No to the destruction of the habitat of the Orangutans. We are very conscious of the part that we play in the implication of using palm derived ingredients in our products.
No, we do not use any plastics at all.
- OMNI wants to become fully transparent as we continue to optimize our ingredients and packaging choices. Since OMNI are strongly dedicated to not leaving any carbon footprints, single use plastic packaging is not an option.
- Rather than sacrificing the environment for the aesthetic appeal of our products, we have decided to not to use individual boxed packaging as there is enough damage being done to our planet.
- We use ethically sourced dark glass recyclable jars to preserve and maintain the quality of our natural products.
Omni health source is 100% carbon neutral. From our packaging choice of dark glass jars, postage using 100% recycled paper.
Health Source 100% Carbon Neutral company. With climate change and the devastating effect on our oceans, land and global society,OMNI has realised the importance of environmental sustainability. We actively engage and use raw materials that are eco-friendly and will not harm our planet.
We also try and use as much locally sourced wildcrafted and organic ingredients. If our products are sourced overseas, we support fair trade and small sustainable businesses. We do not use plastic packaging. We only use glass jars for all our products.
No, a signature is not required unless a special request is made otherwise. Your special requests can be made at checkout in the Order notes section. You will be provided with tracking information from our delivery service letting you know an estimate for time and date of delivery.
Yes, you can nominate to send your delivery to another address. This can be done at checkout by ticking the box next to SHIP TO A DIFFERENT ADDRESS and filling in relevant information.